Return Policy

All reptiles come with a 48 hour health inspection period. We must be notified within 48 hours of delivery of any issues regarding health including DOA. 
During this 48 hour period you can have the reptile looked at by a licensed veterinarian to verify health. Proof of any health issues or improper sexing will require a letter from a licensed veterinarian stating the health issue. If the veterinarian finds the reptile to be unhealthy or improperly sexed the reptile is eligible for a full refund upon return of the reptile to Azo Reptiles.  

If the reptile is DOA the buyer is entitled to a refund of the purchase price of the reptile to be refunded.  Proof of the DOA will be required.
The shipping fees are non refundable.


Please ask any questions you have before placing an order.  We are happy to answer any and all questions. 

Canceled orders will be charged a 15% cancellation fee.